Terms of service

These Terms of Service govern your use of the Dermaclay website and the purchase of products from Dermaclay. By accessing our website or placing an order, you agree to be bound by the terms outlined below.

General Conditions

By using our website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a legal guardian. Dermaclay reserves the right to refuse service to anyone for any reason at any time, in accordance with applicable laws.

Product Information

We strive to display product information, descriptions, and images as accurately as possible. However, minor variations in packaging, color, or texture may occur. Dermaclay does not guarantee that your device’s display of any color will be completely accurate.

Orders and Payments

All orders placed through the Dermaclay website are subject to availability and acceptance. We reserve the right to refuse or cancel any order in cases of suspected fraud, unauthorized transactions, or inaccuracies in pricing or product information.

Payments are processed securely through third-party payment service providers. Dermaclay does not store your full payment details.

Pricing and Availability

Product prices are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time without liability. Any changes in pricing will not affect orders that have already been confirmed.

Shipping and Delivery

Delivery timelines provided on the website are estimates and may vary based on location, courier operations, or unforeseen circumstances. Dermaclay is not responsible for delays caused by third-party logistics providers.

Returns and Refunds

Please refer to our Return & Refund Policy for details regarding damaged or incorrect product claims. Due to hygiene considerations, opened skincare products are not eligible for return.

Intellectual Property

All content on the Dermaclay website, including text, images, logos, product names, and design elements, is the intellectual property of Dermaclay and may not be used, reproduced, or distributed without prior written permission.

User Conduct

You agree not to use the Dermaclay website for any unlawful purpose or in a way that may harm, disrupt, or interfere with the operation of the website or the experience of other users.

Limitation of Liability

Dermaclay products are intended for external use only. Individual results may vary based on skin type and usage. Dermaclay shall not be liable for any adverse reactions resulting from misuse of products or failure to follow usage instructions. A patch test is recommended before full application.

To the fullest extent permitted by law, Dermaclay shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Privacy

Your use of the website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

Updates to These Terms

Dermaclay reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date.

Contact Information

For any questions regarding these Terms of Service, please contact:

Email: care@infodermaclay.com
Contact: 7837083702
Business Name: Dermaclay